Services / AI chatbots

AI chatbots and support agents for local businesses

DeYo Technologies is a custom software studio based in Indian Land, SC. We build chatbots and support agents, trained on your own FAQs, manuals, and spec sheets, that answer routine questions and hand the rest to a person.

What's going wrong

The same questions come in all week. What does this fit? Do you cover my area? How do I set this up? Someone on your team answers each one by hand, and the answers live in a few heads and a folder of PDFs.

Meanwhile the questions that arrive on a busy Monday, or after everyone has gone home, wait their turn.

What we build

  • A chatbot for your website, or a support agent for your inbox, trained on your own FAQs, manuals, and spec sheets.
  • Answers that stick to your material. When the agent isn't sure, it says so and escalates to a person.
  • A clear hand-off to your team for anything that needs a human.
  • Tuning and monitoring after launch, so it keeps getting better as real questions come in.

A real example

Example

A product and spec support agent

A manufacturer's customers and distributors kept asking about products and specs. We built an agent trained on the company's manuals and spec sheets. It answers customer and distributor questions 24/7 and escalates to a person when it's unsure.

What it costs

A chatbot or support agent is built under the Custom AI Agent Deployment package. It's built around your own documents and processes and deployed where it fits: your website, phone line, or inbox. We confirm the exact scope in a conversation before anything starts.

Custom AI Agent Deployment

$5,000 setup (one-time) plus a $1,200/month retainer that covers ongoing tuning and monitoring of your agent.

See the full package on the home page

How it starts

It starts with a conversation. You tell us which questions you answer most, and we ask what a good answer looks like and where it's written down today. Then you get a plain-language proposal that starts with a small first version.

Common questions

How much does an AI chatbot cost?

A custom AI agent, such as a chatbot or support agent, is $5,000 to set up and then $1,200/month for ongoing tuning and monitoring. It's built around your own documents and processes, and we confirm the scope with you before we start.

Will the chatbot make things up?

It's built to answer from your own material, and to say so when it isn't sure. When that happens it hands the question to a person instead of guessing. No AI is perfect, so we keep a person in the loop for anything it can't answer and tune it as real questions come in.

What is the chatbot trained on?

Your own material: FAQs, manuals, spec sheets, policies, and answers you're already happy with. You choose what goes in, and we walk through what's included before we build.

Where does the chatbot live?

Wherever your customers already ask: on your website, in a chat window, or in your inbox. We pick the spot with you, based on where the questions arrive today.

What happens when it can't answer?

It hands the question to a person on your team. You decide who gets it, how they're told, and what the customer sees while they wait.

Areas we serve