Services / Document answers

Answers from your own documents

DeYo Technologies is a custom software studio based in Indian Land, SC. We build assistants that know your manuals, spec sheets, SOPs, and FAQs, and answer staff or customer questions any time, showing the page they used.

What's going wrong

Your answers are written down: in manuals, spec sheets, SOPs, and old emails. But when a customer asks, or a new hire needs to know, someone has to dig for it or ask the one person who knows.

What we build

An assistant that knows your manuals, spec sheets, SOPs, and FAQs.
Answers for staff or customers at any time of day, with the page it used shown alongside, so people can check the source.
A home where it helps most: on your website, in your team chat, or as an internal helper.
A boundary: it stays inside your material, and says so when the answer isn't there.

A real example

Example

A manufacturer's manuals and spec sheets

A manufacturer's product knowledge was spread across manuals and spec sheets. We trained a support agent on them. Customers and distributors ask a question at any hour and get an answer, and when the agent is unsure, a person takes over.

What it costs

A document assistant is built under the Custom AI Agent Deployment package, around your own documents and processes. We agree the first set of documents and where the assistant lives before we begin.

Custom AI Agent Deployment

$5,000 setup (one-time) plus a $1,200/month retainer that covers ongoing tuning and monitoring of your agent.

See the full package on the home page

How it starts

We begin with a look at what you have: which documents get used most and which questions they answer. We agree on a first set of documents and a first place for the assistant to live, then add more once the first set works.

Common questions

What kinds of documents work?

Most written material works: manuals, spec sheets, SOPs, FAQs, and policies. Clear text is easiest. Scans, photos of pages, and very old files may need extra care, and we'll tell you what we find.

Is our data private?

We set it up so your documents are only used for your assistant. Before we build, we walk through where your data is stored so you can decide what goes in. Anything that shouldn't be included stays out.

How do we keep it current?

When a manual or procedure changes, the documents behind the assistant change too. The monthly retainer covers ongoing tuning and monitoring, and we agree at the start how updates reach us.

Does it show where an answer came from?

Yes. It shows the page it used, so your team or your customer can open the source and check.

Can customers use it, or only staff?

Either. The same kind of assistant can answer customers on your website or help staff as an internal helper in team chat. You can start with one and add the other later.